Q: Is Same Day Pickup In-Store available at Onepiece Shop stores in USA ?
A: Sorry, this service is not available at our USA locations at this time.
Q: Can my order have multiple delivery options?
A: Yes, items within one order can be picked up at different stores, and/or shipped to your home.
Q: How long does it take my order to be processed and ready for pickup?
A: As soon as you place your order, we get to work fulfilling it. Depending on item availability, orders will typically take 3-4 hours to process, and those placed after 4PM may be processed the next business day.
Q: What happens if I don’t pick up my order 7 days after I receive my pickup notification email?
A: If you don’t get a chance to pick up your order within 7 days, your order will be refunded to your original form of payment, and the items will be returned to stock.
Q: If I choose the “Ship It” option, how long will it take to ship?
A: For in-stock items, they will ship to your specified address within 3 business days.
Q: Are all items available for in-store pickup?
A: Most items are available for in-store pickup. Items excluded will be noted on the product page and in checkout.
Q: Can I have someone else pick up my order?
A: As long as they bring a copy of the confirmation email and bring their own personal photo ID, they can pick up your order.
Q: How do I know if an item can be picked up at my Onepiece Shop Store ?
A: Thanks to our “Check Availability” feature on the product page, you can see which items are available to be picked up your nearest Onepiece Shop . If pickup is not available at a specific store, it will be noted.